Right of withdrawal

Consumer right of withdrawal

Consumers have a right of withdrawal in accordance with the following provisions. A consumer within the meaning of this provision is any natural person who enters into a legal transaction for purposes which can be attributed neither predominantly to their commercial nor to their independent professional activity.

A company or business as a buyer can therefore never be a consumer. An individual who buys something for themselves privately is always a consumer. In between, there can be the sole proprietor, the self-employed person, or the freelancer, etc. It depends in these cases.
For example: if a lawyer buys something, it depends on whether they are buying it for their firm or for themselves.
When in doubt, one may assume the consumer status.

Cancellation Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day

• on which you or a third party named by you, who is not the carrier, have taken possession of the goods, if you have ordered one or more goods as part of a single order and the goods are delivered as a single shipment;
• on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, if you have ordered several goods as part of a uniform order and the goods are delivered separately;
• on which you or a third party named by you, who is not the carrier, have taken possession of the last consignment or the last part, if you have ordered goods which are delivered in several consignments or parts.

If several of the above alternatives are available, the withdrawal period shall not begin until you or a third party named by you, who is not the carrier, have or has taken possession of the last goods or the last part consignment or the last piece.

To exercise your right of withdrawal, you must inform us (GEB-Business Int. e.K., Angerburger Allee 15, D-14005 Berlin, Telephone +49-(0) 176 – 520 164 17, Email address info@berbere.net) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax or email). You may use the attached model withdrawal form for this purpose, but it is not obligatory.

To comply with the cancellation period, it is sufficient to send the notification of exercising the right of cancellation before the expiry of the cancellation period.

Consequences of withdrawal

If you revoke this contract, we shall reimburse you for all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which the notification of your revocation of this contract is received by us. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged fees for this reimbursement.

We can refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You shall return or hand over the goods to us without delay and in any case not later than fourteen days from the day you inform us of your cancellation of this contract. The deadline is met if you dispatch the goods before the expiry of the fourteen-day period.

You are responsible for the direct costs of returning the goods.

You shall only be liable for any diminished value of the goods if this diminished value is due to handling of the goods which is not necessary for the examination of their condition, properties and functionality.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal shall not apply to contracts

• for the supply of goods that are not pre-assembled and for the manufacture of which an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer;
• for the delivery of goods which are liable to rapid deterioration or are likely to expire rapidly;
• for the supply of alcoholic beverages whose price was agreed upon at the time of contracting, but which can only be delivered no earlier than 30 days after the contract is concluded and whose current value is dependent on market fluctuations over which the trader has no influence;
• for the delivery of newspapers, magazines or periodicals, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

• for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene once they have been unsealed after delivery;
• for the delivery of goods where these, after delivery, have become inseparably mixed with other goods by reason of their nature;
• for the delivery of audio or video recordings or computer software in sealed packaging, if the seal was broken after delivery.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form.)

An
GEB-Business Int. e.K.
Angerburger Street 15
D-140055 Berlin
Email address info@berbere.net

Hereby, I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

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Ordered on (*)/received on (*): _____________________________________

Name of the consumer(s): ______________________________________

Address of the consumer(s): ______________________________________

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Consumer's signature (for paper submissions only)

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Date

(*) Delete as applicable